Cancellation policy

Some items in our store may be offered as a subscription, a pre-order, or try before you buy. This policy explains how you can change or cancel these types of purchases.

Subscriptions

• When you purchase a subscription, you will receive repeat deliveries based on the duration and frequency you select.
• Your payment details will be stored securely, and you’ll be charged for each delivery unless you choose to prepay in advance.
• Some subscriptions may auto-renew at the end of their term. If you do not want your subscription to renew, you may cancel it at any time before the next billing date.
• To cancel or change your subscription, simply use the link provided in your order confirmation email or contact our support team.
• For information on returns and refunds, please see our [Return Policy].

Pre-Orders

• Pre-orders allow you to purchase products that are not yet in stock or are soon-to-be-released.
• We may collect no payment or a partial deposit at checkout, securely store your payment method, and then fulfill and charge the remaining balance once the product becomes available.
• You may cancel a partially paid pre-order before it has been fulfilled.
• Once a pre-order has been fulfilled, it cannot be canceled, but you may request a refund in accordance with our [Return Policy].

Try Before You Buy

• For try-before-you-buy items, we will authorize your payment method before shipping your order.
• You will have a set trial period to decide if you wish to keep the item.
• If the item is not returned within the trial period, your payment method will be charged the full purchase price automatically.